Terms of service

Home Terms of service

Terms of service

This web site is owned and operated by the Tetra Travels (pvt) Ltd. Please read and accept the following mentioned terms & conditions and the guidelines, before you use the service through our website. The below mentioned terms of online reservations (hotel bookings, transport, vehicle hire, transfers & excursions) will apply when you make your reservations online and shall form part of this agreement.

We the Tetra Travels reserve the right to change these terms and conditions subject to amendment/s of the existing internal & external (Government policies / private institutions policy changes). Any changes will take effect when they are posted on the website and it will be your responsibility to read them on each occasion you visit the site as you will be bound by the latest edition of the terms and conditions.

Online reservations

General terms & conditions

  • The rates are net and include all government taxes.
  • These rates mentioned are subject to current government taxes. If any taxes are revised, the rates quoted shall be revised accordingly.
  • Discount for children from 02 - 12 years sharing the parent’s room; 50% per-person sharing double room rate.
  • Discount for the third person sharing a triple room; 10% per person sharing double room rate.

** Please note that the extra bed in a triple room will be a foldable and rollaway bed and subjected to the hotel policies.

Cancellation policies

  • Above 29 days – No cancellation charges. provided no commitment or advances are made to third parties.
  • 22 days to 28 days – 50% of cancellation charges or the equivalent of the first two days of charges depending on the itinerary and period of stay.
  • 21 days or less – 100% of cancellation charge.

Hotel bookings and hotel regulations

  • The itinerary is based on the availability of the hotel rooms at the time of issuing the quotation. So the rooms are subject to availability at the time of booking.
  • Due to high demand and the occupancy the hotels accept only the confirmed bookings.
  • Once the proposal is accepted, the final confirmation shall be send along with the relevant Hotels and the itinerary. We the Tetra Travels do our best to book the mentioned hotels or alternate similar category hotels.
  • In case of any price fluctuations due to change of hotels, we shall provide a revised quotation.
  • The official check-in time of all the hotels shall be 12:00 pm to 02:00 pm (subjected to the hotel policies).
  • The official check-out time of all the hotels shall be 11:00 am. (Subjected to the hotel policies).
  • Hotel check-in / check-out times are fixed and there are no guarantees for early / late check-in / out unless paid for.